Frequently Asked Questions

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• Are my tickets refundable?

  We offer a 100% Buyer Guarantee if the event in which you purchased tickets for is cancelled without a rescheduled date. Otherwise, all sales are final. 

  
  

• Is Front Row Seats LLC affiliated with any events?

  Front Row Seats LLC buys and resells tickets on the secondary market at above and/or below face value. The price reflects the difficulty in obtaining premium seating. We are not affiliated with the events, teams, venues or entertainers. All tickets are together unless otherwise noted.

• How do I add a Promo Code at Checkout?

  Select the tickets that you would like to purchase and when you reach our checkout page, you will notice a box at the bottom of the page located under the credit card information that says "Discount Code." At this time just type in the Promo Code that you have received and it will automatically update your final payment on the next page to show the Final Payment before processing.

• Do tickets ship the same day?

  Yes, most orders will ship the same day if they are ordered Monday - Friday before 5:00pm Eastern Standard Time.

• Can I purchase tickets by phone?

   Yes, you can order tickets by phone at (888) 537-6687. You can also purchase tickets online 24/7 safe & secure.

• Have questions or need help?

  Please call us at (888) 537-6687 to speak to a Front Row Seats LLC Ticket Professional our visit our Contact Page.